Data Deletion

Last updated: 3 October 2026

This page explains how to have your personal data deleted from Catalogue Manager, run by Aries Media Company. We act on every request within 30 days and confirm by email when it is done. Closing a whole business account has a 30-day waiting period, explained below.

How to ask

Email ariesmediacompany@gmail.com with the subject "Delete my data". Say who you are and which business it concerns. We may ask you to confirm it is you before we act.

Businesses

1. Email us from your business's registered email address and ask us to close your account.
2. We deactivate the account and sign out all its users.
3. 30 days later, we permanently delete everything of the business: users, buyers, catalogue, line sheets, WhatsApp connection and messages, and change history. You can cancel during those 30 days.
4. Copies in our backups are overwritten within 7 days after that. We keep only a record that the business was deleted, with its name and the date.

Download anything you want to keep, such as your line sheets, before the 30 days end.

Users of a business

• Ask your business's admin to deactivate your account. You can then no longer sign in.
• To have your name and email erased, email us. We erase them, or replace them with an anonymous label in the business's change history.

Buyers

• To stop marketing messages on WhatsApp, tap "Stop promotions" or reply "stop".
• To have your details deleted, ask the business that holds them. You can also email us with your phone number and the business's name. We pass your request to that business and help it complete the erasure.

WhatsApp connection

• A business can disconnect WhatsApp in Catalogue Manager at any time. Its access token is deleted at once.
• We keep no Facebook profile data. To remove Catalogue Manager's access from Meta's side too, remove it in your Facebook settings under Business Integrations.
• Message history is deleted with the buyers it belongs to, or with the business's account.